Shipping policy
Order Processing Time:
- All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time is 5-8 business days for standard shipping.
- Expedited shipping options are available for an additional fee.
Shipment Confirmation and Order Tracking:
- You will receive a shipment confirmation email with your tracking number once your order has shipped.
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- LOCScience is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages:
- LOCScience is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
- We currently ship outside [Country] to selected countries. Please contact us for more information.
Returns and Refunds:
- We stand by our products and strive to satisfy our customers. For any questions or more details, please contact us at customerservice@locscience.com.